Lettings fee ban risks ‘up to 16,000 agency jobs’

The tenant fees ban will hit loyal renters the hardest, while between 4,000 and 16,000 letting agent jobs could be at risk, research by ARLA Propertymark claims.

The trade body commissioned Capital Economics to look at the impact of the Government’s proposed tenant fee ban as part of its response to the forthcoming consultation.

Essentially, they argue that those on longer tenancies will be hit by rent rises if letting agents pass on the increased costs to landlords, while those renters who move more frequently will save money on paper as they won’t be hit by rent increases and won’t be charged fees.

The Capital Economics report, unveiled at the ARLA Propertymark conference in London and sent to members yesterday, raised eyebrows on social media with many expressing little sympathy for the lost income facing letting agents.

But the research contains interesting analysis on the lettings sector and the likely scenarios if the ban, as anticipated, gets introduced.

The report estimated that the sector employs around 58,000 workers, based on ONS data on the number of employees in the real estate sector.

Based on estimates of fees received by letting agents, Capital Economics estimated the industry has a turnover of £4bn a year.

On average, fees charged to tenants were estimated to account for around one fifth of letting agents’ revenue.

Looking at average fees charged, based on the 9,000 ARLA Propertymark branches, the report found the average fee charged by ARLA Propertymark Protected agents is £202 per tenant, which the document points out is cheaper than in France and the US where renters pay €12 per sqm or $1,404 on average respectively.

Capital Economics also cites estimates from the Department for Communities and Local Government that the mean fee paid by tenants on entering their accommodation was £223 in 2014-15 and the median fee £200, while Shelter puts the figure at more than £500.

However, the economists choose to go with a fee quoted by lettingfees.co.uk of £412 on average.

Based on this, the research calculates that the total revenue from fees charged to tenants is around £0.7bn for letting agents in England and Wales annually.

The report then looks at the likely consequence of a fee ban and how turnover and jobs would be affected.

If letting agents take the full hit and do not pass on any fees to landlords, their revenue will decline by a fifth, Capital Economics claims.

In turn, this will have an impact on employment levels as letting agents will need to cut costs to maintain profit margins, affecting around 11,000 jobs. The report goes on to say that job losses could even reach 16,000.

The report states: “Estate agents who provide lettings within the wider housing market will be impacted. For every job lost in the lettings sector we can assume that 0.5 jobs will be lost in other activities these agencies undertake because of their impact on profit margins. As such, around 8,000 additional jobs at such ‘hybrid’ agencies will also be at risk.”

In another scenario, the report assesses what happens if letting agents pass on the full loss in fees to landlords and landlords leave rent unchanged. The report finds that income from rents to all landlords that use letting agents in England and Wales will fall by £412 every time their property is rented, or the annual equivalent, £275 per year per property.

If letting agents pass on 75% of costs to landlords, they will lose 25% of £0.7bn income from tenant fees, or £0.2bn, and around 4,000 jobs will be at risk, the report said.

In the worst case scenario for tenants, letting agents pass on all the loss from the fees ban and landlords pass this on in rent. The report estimates this would make rents increase by an average of £103 to £275 per year to cover higher landlords’ costs.

However, the report claims in a more plausible outcome, rents will rise by £103 per year. In this outcome landlords in aggregate lose £0.3bn in rent income.

Explaining why tenants who move regularly will benefit, the report states: “Both short-term tenants and long-term tenants, who move less frequently, will see a rise in rent equivalent to £103 per year under our plausible outcome.

“However, those that move more often will now save more compared to previously. For example, over a period of ten years those that move every six months will see savings of £5,493 whereas those that move every five years will see a saving of £549 compared to a time when they paid tenant fees rather than the landlord paying more fees and passing these on in the form of higher rents.

“As rents will increase by less than the average tenant fees, this will be positive for tenants. However, those that move property less often will not reap the same benefits in savings.

“Typically, these are likely to be lower income families who will probably move less often than younger, wealthier millennials. For savings to accrue to tenants from the change in policy they would need to move as often as every two-and-a-half to three years.”

David Cox, chief executive of ARLA Propertymark, said: “The lettings sector is worth about £4bn and employs around 58,000 people all over the country.

“The Government’s Autumn Statement announcement that it plans to ban letting agent fees was the third big blow in as many years for agents, and exacerbates the threat to the private rented sector – an increasingly important tenure on which millions of people rely.

“For many tenants, buying a property simply isn’t an option, and they must depend on the private rented sector to provide security, good standards and fundamentally, a home.

“Our findings show that landlords are likely to raise rents as a result of the ban on fees. Those tenants who move least frequently, which tend to be lower income families, will be worst hit by rent rises.

“This is ironic and shows that there will be unintended consequences to what, in effect, is a crowd-pleasing populist policy.”

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5 Comments

  1. RichardHill61

    Just worked this out ARLA!!

    Well done!

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  2. TheLondonAgent

    Extremely populist, I think a cap or a fair fee across the board would suffice. If you ban admin fees you lose administration, forget break clauses, forget wish lists, forget changes to tenancy agreements.  On nearly all our applications the administration is at the request/instruction of either the government or the tenant. What if a tenant rings up half way through a tenancy and requests a move out because he has fallen in love, his housemates want to stay on but he is tied into an AST with no break clause, “can you sort this out for me please, free of charge, and sort out the Deposit paperwork also please, also free of charge, oh and a check out please”.  Tenants and the government need to be careful what they wish for. I cannot see how this will work without administrators.  Is Govt saying we make enough profit and they need to curb it.  This govt is just taking the PRS.  Wake up!!!!!!, with your abysmal housing policy you need to encourage aspirational Landlords and engage Agents on the front line of the housing crisis.

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  3. Gloslet

    If the Government wishes to reduce costs to landlords and tenants they could always make make fees vat exempt !

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  4. LandlordsandLetting

    Agents already get large fees from landlords and I believe the market will ensure that they will not be able to pass on the banned tenant fees. Assuming a let only deal with an 8% fee and a monthly rent of £1250.00 pcm which is £15,000.00 pa, then the agent’s fee is £1200.00 plus VAT usually paid all upfront. And in fact, many landlords are paying a lot more than 8%.

    And on top of this, most agents charge repeat fees to landlords for tenants who simply remain in the property. Admittedly you can usually negotiate a lower repeat fee but the fact is that there is hardly any work required from the agent to do this.

    Often agents also charge for ‘setting up the AST’ – maybe £100 or so, when in fact it’s probably no more than 15 minutes’ work updating an existing Word file. I know this because I am a landlord. Obviously it is right for agents to pass on the direct cost of tenant referencing along with say a 10% admin fee but that is all.

    Certainly I can remember that in the past agent fees to tenants were pretty minimal and they can be again. In the past agents had to spend a lot more money advertising in local papers etc whereas today most tenants just use the web to search for properties. Agents also HAD to maintain expensive town centre offices to attract tenants and landlords – surely this is no longer necessary since most communication is now over the net and phone? One very successful local agent actually operated from her back garden.

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    1. Gloslet

      Agents already get large fees
      most agents charge repeat fees
      Often agents also charge for ‘setting up the AST’
      hardly any work required from the agent
      probably no more than 15 minutes’ work
       
      so much rubbish – you might be a landlord but are you also a gutter press journalist ?? 
       

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