Customer Service Courses

HOME The Arena Training & Compliance Forum Customer Service Courses

Viewing 3 posts - 1 through 3 (of 3 total)


  • Author
    Posts
  • #25483

    realk
    Member

    Hi

    Wondering if anyone could recommend a recognised Customer Service Courses.

    Currently, most of us just get really defensive and angry when we have customers on the phone who are in the wrong or rude.

    Thank you.

    #39106

    CharlotteAJones65
    Member

    Hi,

    We use Rookwood Training, Charlotte Campbell is great!

    Thanks

    #39773

    rachelmay51
    Member

    I have similar issues mostly on the phone too and want to solve them, any other references? Thanks

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.