The industry regulator has confirmed that it will be fully investigating allegations of “portal juggling” by some agents.
An investigator at the National Trading Standards Estate Agency Team yesterday gave the confirmation in an email to Chris Wood, of Cornish firm PDQ Estates.
Wood is among a group of agents infuriated by the alleged practices by which other agents manipulate market share by falsified listings.
Examples include the relisting of properties, usually with different prices; continuing to list properties that have been sold; and marketing properties that were never theirs to list.
Wood is claiming that there are a number of agents who are manipulating their listings on Rightmove and Zoopla at the expense of those agents who play by the rules, and that the practice is also misleading the public.
Rightmove is already carrying out its own investigation into “portal juggling” allegations which have been put to it by several agents.
Yesterday, NTSEAT told Wood that the allegations he has made “will be investigated and followed through”.
The investigator has promised: “It will be a matter for early discussion and action following the Easter break.”