Underdog Leicester’s victory has lessons for us all

Leicester City football team celebrated receiving the Premier League cup this weekend after they overcame all the odds to scoop the coveted title, having been tipped for relegation.

Notably, Leicester’s drive to keep winning did not disappear even after capturing the title, and amid a fantastic party atmosphere they beat Everton easily by three goals to one.

One of the biggest upsets in sporting history, the team’s story caught the nation’s imagination, moving football off the sports pages to the front page.

So what, if anything, can we in the property world learn from Claudio Ranieri’s success in leading the Foxes to victory on the pitch?

Reward outstanding performance

It has been reported that billionaire club chairman Vichai Srivaddhanaprabha plans to reward his team for their historic achievement with a Mercedes B-Class Electric Drive worth £32,670 and an all-expenses-paid trip to Las Vegas.

Now I’m not suggesting that estate agency bosses need to dig quite that deep for over-target sales performance, but it is important to make star employees feel valued so they don’t develop wanderlust.

Fill your roles with people who are the right fit

Early on, Claudio Ranieri recognised the importance of building a team with the right mix of individuals. Even before their recent triumph, Leicester had steadily won admirers for their energy and commitment, with obvious talent such as Jamie Vardy and Riyad Mahrez supplemented by the solidity and discipline of their fellow players N’Golo Kante and Robert Huth.

Basically, the scouting team at Leicester found the talent that best suited the formation and style of play the Leicester manager wanted. The lesson here is that it’s not just about uncovering star players but ensuring each player is the right fit for their role within the team.

Set realistic targets – then exceed them

Ranieri knows that it is better to surprise doubters than over-promise and under-deliver. At no point did he ever claim Leicester City would top the league. Instead, he said, “When I arrived the chairman asked me for 24 points by Christmas – we got 37 or 39, I can’t remember how many. And we are still up there now.”

Take responsibility for your performance

Instil a sense of self-belief in all your players oops agents. As Ranieri says, “I always tell my players to find the fire within themselves. A chance like this will never come round again. Seek that fire, don’t be ashamed of it. And they are not ashamed, if anything they demand to dream.”

And if on occasion their efforts don’t pay off, don’t make excuses. It cuts both ways: the same individual who attributes success to their own unique talents will have zero credibility if they then blame every failure on someone or something else.

Remember your supporters

Of course, you need to focus on ensuring your top fee earners are happy but don’t forget the rest of your team, your administrator, office junior, trainee negotiator and weekend viewing staff – the unsung heroes – without whom the office would grind to a halt.

Claudio Ranieri is known for treating his millionaire players to humble pizza as a motivational tool. He takes the whole squad, explaining, “I think the most important ingredient is team spirit. The second most, is enjoyment. So that when they come training, they work hard, but they enjoy it. And maybe on the top – a little bit of luck. It’s like the salt on the top!”

He paid special tribute to the club’s fans who believed in Leicester when they had odds of 5000/1 to win the title at the start of the season. “It is difficult to give a message to these fantastic people. They dream, I say dilly-ding, dilly-dong, and they wake up and it is a reality. I say thank you because everywhere I hear them.”

Continuing our footballing analogy, it may be your star striker who scores the winning goal but it takes the efforts of every other player in the team to keep the ball in play.

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