What are some of the oddest requests you have had as an agent?
Barbara Sellers, a relocation agent with Premier Property Search, seems to deal with some particularly demanding tenants. But maybe she’s not alone.
Here is a (small) selection of her examples.
Call at 11.00 pm at night regarding a serviced apartment. I cannot make the remote control work on the TV to change the channel. Please can you send someone to assist?
Yes but there will be a £50 call out charge, or we can visit during the day tomorrow
Phone call at 10.00 pm – I have put washing up liquid in the dishwasher and now have suds and bubbles all over the kitchen, please send someone out to deal with it as an emergency.
It will have to be cleared up in the morning by cleaners, but if you are extremely concerned we will have someone visit this evening. Best to turn the dishwasher off and do not use until the problem is rectified
From a client in serviced accommodation. I know you have said there will be a weekly cleaning, laundry, bed linen and towel change, but can someone come and empty kitchen rubbish bin daily.
There will be an additional charge for this, so if you are happy to pay the additional cost this can be arranged, although we have shown you where the communal bins are so you may prefer to do this yourself.
I have forgotten my mobile phone charger and my phone is running low on battery and I am missing my family and want to phone them in India – what can I do?
What make of phone do you have? I am sure we can drop a charger off for you to use.