Purplebricks would have done better to respond in a positive way to criticisms raised by reviews on allAgents rather than sending legal letters, the reviews site has claimed.
A new notice has just gone up on on the allAgents site, describing Purplebricks as ‘miffed’.
allAgents has now removed its earlier notice about its decision to suspend the Purplebricks accounts, although it says this was “entirely factually correct”.
The new notice says: “So, due to the further threat of litigation, we decided to remove it, despite it being entirely factually correct. We’re a small company, and we just don’t have the money for a prolonged court battle against a PLC with a market cap of £1bn. We hope you’ll understand.
“In our humble opinion the thousands they’re paying their lawyers to write to us might have been better spent responding in a positive way to the criticisms raised by our reviewers.”
The full new notice, just placed on allAgents, is here: https://www.allagents.co.uk/purplebricks/