The five things that make an estate agent truly unforgettable

March 23, 2026March 23, 2026 | Toby Martin

Imagine there’s no Rightmove (it’s easy if you try)

March 2, 2026March 2, 2026 | Toby Martin

The Domino’s effect – how admitting failure builds trust

February 17, 2026February 17, 2026 | Toby Martin

You are not in control of your own mind (and neither are your customers)

January 22, 2026January 22, 2026 | Toby Martin

Does estate agency have a drinking problem?

December 16, 2025December 16, 2025 | Toby Martin

The unexpected advantage of feeling like a fraud

November 26, 2025November 26, 2025 | Toby Martin

Service isn’t enough: It’s time for estate agents to deliver theatre

November 3, 2025November 3, 2025 | Toby Martin

Inform, educate, entertain: What Lord Reith can teach letting agents about the Renters’ Rights Bill

October 28, 2025October 28, 2025 | Toby Martin

The goldfish myth: Why we don’t have shorter attention spans, just higher standards

October 10, 2025October 10, 2025 | Toby Martin

Entitled and lazy? A Gen Z user guide for managers

September 22, 2025September 22, 2025 | Toby Martin